On maintaining face in intercultural negotiations

There are many dangerous perceptions around the concept of face. Some people think face is only relevant in Asian countries… in western countries, something like face doesn’t exist. As long as I don’t insult someone on purpose, everything is fine. ‘Facework’ is something bad, because I hide behind a mask and don’t act like myself for the sake of being polite……

What “Hey Mate!” really means – go beyond the obvious.

If you ever lived in Australia, you will have heard it a thousand times: “hey mate!”, or the almost stereotypical “G’day mate!”. A lot of migrants adapt to this quite quickly, and start saying it themselves. It is one of the most obvious cultural behaviours to adopt, simply because we hear it so many times. The same goes for words…

How Culturally Sensitive Are you?

Hey Guys! It’s time for a bit of a self-assessment. How culturally sensitive are you really? The most common model for looking at how sensitive people are to cultural differences is the so called ‘developmental model of intercultural sensitivity’ which classifies people into six categories. So, let’s not talk too much and just get going! Stage one: denial Do you feel like…

How to Build Inclusive Cross-Cultural Teams

The Kaleel Jamision consluting group, diversity management consultants, have created an incredibly powerful framework on how to leverage diversity in the workplace. In the course of this blog article, I will give you a quick overview of their key points. 1. Create a safe environment This means getting rid of the all so common office politics. You need to create…